Information About Your Next Appointment

It’s official. We are approved to reopen. For details on therapist availability, please visit our online portal.
 
We’ve been working diligently during the closure to prepare our clinic to meet the highest standards in care. Below is some information regarding your next appointment.
 

The Day Prior to Your Appointment

 Phone call 

You will be contacted the day before your appointment by your therapist so that you know what door to enter and which room to go to upon arrival. 
 
Questions 

During the phone call, you will be asked the following questions:

1. Have you tested positive for COVID-19 that you have not fully recovered from?

2. Are you experiencing any of the following symptoms? *(Not related to a previously documented health concern) https://novascotia.ca/coronavirus/when-to-seek-help.- fever (i.e. chills, sweats) - cough or worsening of a previous cough - sore throat - headache - shortness of breath* - muscle aches - sneezing - nasal congestion/runny nose - hoarse voice - diarrhea - unusual fatigue - loss of sense of smell or taste - red, purple or blueish lesions on the feet, toes, or fingers without clear cause

3. Have you traveled outside of Nova Scotia within the last 14 days?

4.  Have you had unprotected close contact with individuals who have a confirmed or presumptive diagnosis of COVID-19 (e.g. individuals exposed without appropriate PPE in use)?

 
Credit card 

A credit card is required to confirm your booking. Please have your card information ready. 
 

The Day of Your Appointment

 Masks 

Please bring a mask with you to your appointment. Please wear your mask prior to entering the building.
 
Safety 

Sanitize your hands upon entry. Please refrain from using the washroom at the clinic. We must sanitize all areas. Please bring very little to your appointment. Please come alone to your appointment. If you do require a companion for your visit, the companion must be pre-screened the day before as well.
 
Payment 

We accept Debit, VISA and MasterCard for payment. No cash or cheques please.
 
Conversation 

We have really missed you and your health is important to us. In close quarters (i.e. in the treatment room) the risk of transmission is higher the more we talk. Your therapist may not be able to engage in the same degree of personal conversation as we would normally do.  We will ensure any and all critical information is communicated and we will be sure to answer any pertinent questions you have. 
 
We are doing all that we can to keep our therapists, our patients and your families safe. We look forward to seeing you soon.

Book your appointments at the link below! We look forward to seeing you again.